FAQ
What is the delivery time?
Each our piece is individually made to order, so they may take up to 15-18 working days to be produced and popped in the post.
Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 7 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
To know more, please visit Shipping & Delivery
How much is the shipping cost?
We offer free UK shipping for orders above £50. For orders under that amount we will add a shipping fee of £3.49 -£14.99- dependend on your shipping country.
How do I change/cancel an order?
Email us with your inquiry. If you need to change / cancel your order, we can cancel the order if the orders are placed within 24 hours.
My product is wrong, what should I do?
STUNNING G takes full responsibility for production mistake. If we send you the wrong size/color/item, we would gladly issue you a refund or send you a whole new product for free. You can reach out to us here email@stunningguk.com Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please double check the size guides. We do not accept cancelation for sizing/length problems.
Any question?
You can contact us through our contact page! We will be happy to assist you.